Bowling Green citizens may still contact City Police and Fire Services despite a communication disruption that is impacting many areas of city operations.
The City is asking for patience from customers as some city functions are temporarily impacted by an internal networking issue that is limiting certain communications and business transactions.
Most City of Bowling Green communications, such as e-mail, phones, and website submissions, have been interrupted since the evening of Tuesday, August 1. Additionally, some City business transactions, including payments, have been delayed. In cases where a payment deadline is missed due to this issue, deadlines will be extended accordingly.
All facilities remain open. Some transactions may be limited, and staff will work through issues with customers.
Bowling Green Safety Services Police and Fire have backup communication systems. Calls to BGPD Dispatch and 911 are fully functional.
As of this writing, it appears the disruption is an internal networking issue and not the result of criminal cyber activity. The City is prioritizing restoring all systems and is investigating the root cause of the disruption.
