Senior citizens report fraudulent calls about Social Security

Front of the former Wood County Senior Center at 305 N. Main St.

Area senior citizens are reporting fraudulent calls asking for Social Security information.

Seniors are being advised that if there is a problem with their Social Security accounts, they would be contacted by mail, with a letter having the person’s Social Security number. Generally, the Toledo Social Security office will only contact a person if they have requested a call or have ongoing business with the office. 

The latest scams of using robocalls or live callers have increased. Fraudsters pretend to be government employees and claim there is identity theft or another problem with one’s Social Security number, account, or benefits.

Scammers may threaten arrest or other legal action, or may offer to increase benefits, protect assets, or resolve identity theft. They often demand payment via retail gift cards, wire transfers, prepaid debit cards, internet currency, or mailing cash.

Social Security employees will never threaten people for information or promise a benefit in exchange for personal information or money. Social Security may call you in some situations, but will never:

  • Threaten you.
  • Suspend your Social Security number.
  • Demand immediate payment from you.
  • Require payment by cash, gift card, prepaid debit card, internet currency, or wire transfer.
  • Ask for gift card numbers over the phone or to wire or mail cash.

Don’t be fooled. Look out for:

  • A caller saying there is a problem with your Social Security number or account.
  • Any call asking you to pay a fine or debt with retail gift cards, wire transfers, prepaid debit cards, internet currency, or by mailing cash.
  • Scammers pretending they’re from Social Security or another government agency. Caller ID or documents sent by email may look official but they are not.

How to protect yourself and your family:

  • If you receive a questionable call, hang up, and report the call to our Office of the Inspector General.
  • Don’t return unknown calls.
  • Ask someone you trust for advice before making any large purchase or financial decision.
  • Don’t be embarrassed to report if you shared personal financial information or suffered a financial loss.
  • Learn more at oig.ssa.gov/scam.
  • Share this information with friends and family.

Learn more about fraud prevention and reporting at https://www.ssa.gov/antifraudfacts/.