From NORTHWESTERN WATER & SEWER DISTRICT
In an effort to protect public health during the evolving coronavirus outbreak and to ensure safe, clean water, The Northwestern Water and Sewer District today announced that, effective immediately, public access to the main office at 12560 Middleton Pike is closed until further notice. This includes access to the customer service payment office.
The district remains open to deliver water and sewer services and, as always, its crews are on standby for emergencies 24/7.
If you have questions regarding your payment contact the customer service at 419-354-9090 Monday-Friday from 8 a.m. until 5 p.m. Customers are encouraged to pay through the online banking system, automatic withdrawal from their bank account, or through the mail. Customers can also drop off their payment at the drop box, located outside the front door at the main office.
The District Open House, scheduled for Sunday, May 3, has been postponed until further notice. This decision will be reassessed moving forward based on available information.
The district reminds its customers that COVID-19 is not impacting the water supply. According to the World Health Organization, there is no evidence that COVID-19 is present in or is being transmitted by drinking water supplies.
The District is actively monitoring COVID-19 updates and is working closely with state and local health partners to ensure the safety of its employees and the public.
Follow @NWWSD on Twitter and Facebook for the latest information on how The District is working to protect public health. More information can be found at: http://www.nwwsd.org/coronavirus/
