The Bowling Green Utilities Business Office has been made aware of attempts to scam utilities customers by phone. Callers are referencing the new, Invoice Cloud payment solution offered by the city, insisting that the utilities will be disconnected from the address unless payment is made immediately. The city is not making these phone calls and residents should not provide payments.
Customers are reminded that should their account become delinquent, they will be notified by mail. The Utilities Business Office will not demand payment by phone. Those wishing to verify their account status, may contact the Utilities Business Office at 419-354-6252.
If you are a city resident and a victim of fraud, contact the Bowling Green Police Division non-emergency number at 419-352-1131 to file a report. If you are a county resident and a victim of fraud, contact the Wood County Sheriff’s Office non-emergency number at 419-354-9001 to file a report.
