City of BG awarded for public power utilities’ sustained achievement and customer service

The City of Bowling Green recently received an American Public Power Association E.F. Scattergood System Achievement Award during the American Public Power Association’s National Conference in San Diego, California. 

The award honors APPA member systems that have enhanced the prestige of public power utilities through sustained achievement and customer service.

The City of Bowling Green emphasizes non-emitting generation. In 2022, 40% of the city’s energy was provided by renewable resources, with its 165-acre, 20-megawatt solar installation and six run-of-the-river hydroelectric facilities owned by American Municipal Power Inc. 

The utility worked with AMP to develop Ohio’s first utility-scale wind farm, which provides energy to 10 municipal utilities. Bowling Green has also devised forward-looking solutions to reduce costs for customers, such as installing a 12-megawatt battery to enable as much as 120 hours of peak shaving each year. 

The utility works to improve community engagement and customer satisfaction through efforts such as streamlining outage reporting, implementing an online customer portal with real-time meter data, and creating a program that allows customers to help low-income residents. 

The city has repeatedly been recognized for safety and reliability, most recently receiving APPA’s Smart Energy Provider designation in 2023 and Reliable Public Power Provider designation in 2024.