BG auto dealership receives top award from Ford & Lincoln

From left to right: Carl Heffernan (BG Lincoln), John Heffernan (BG Lincoln), Dana O'Connor (Lincoln Motor Company), David Neal (Lincoln Motor Company). (Photo provided)

From BOWLING GREEN LINCOLN AUTO SALES

Bowling Green Lincoln Auto Sales is among an elite group of Ford and Lincoln dealerships to be recognized with the 2015 President’s Award by the Ford and Lincoln Motor Companies. The prestigious award honors dealerships that have excelled in automotive retailing in 2015, by providing exceptional customer service and satisfaction.
“Earning this award is a reflection of our entire staff’s commitment to delivering the best customer experience possible,” says John Heffernan, Bowling Green Lincoln’s General Manager. “I couldn’t be more proud to receive this recognition, especially since it comes from the people we value most – our customers. They’re the reason we were able to achieve this award. And hats off to our talented and hard-working employees who embody the virtues of teamwork and integrity in everything they do. We are extremely fortunate to have such a great group of people who really make our family dealership shine.”
The President’s Award was established in 1998. Dealers become eligible through survey responses from customers related to their sales and service satisfaction. Bowling Green Lincoln Auto Sales is one of only 2 Lincoln-specific dealerships in the Great Lakes Region to earn this exemplary honor. BG Lincoln has achieved the President’s Award in past years and this is one of the key attainments the dealership strives to achieve year in and year out.
Sales Manager Mark Campbell adds: “Our main goal on the sales side, in daily cooperation with Mike Brian who runs our excellent service department, Jesse Lane and his team in our top quality body shop, and Lisa Kline who helps our customers get the best financing possible, is to make people happy. This award helps us know we are doing just that and it feels great.”
“The President’s Award is one of Ford Motor Company’s most prestigious awards and recognizes Dealers achieving the highest levels of customer satisfaction, every day in every department. This award salutes our top-performing Ford and Lincoln dealerships that embrace the importance of client satisfaction. Congratulations to the Bowling Green Lincoln team for this outstanding accomplishment,” said Dana O’Connor, Lincoln Regional Manager.