Wood County JFS and Child Support to close lobbies due to COVID resurgence

Wood County Job and Family Services and Wood County Child Support Enforcement Agency will be temporarily closing their lobbies from Jan. 13 to Jan. 21, for the safety of the public during this time of COVID resurgence.

Job and Family Services staff will still be processing cases and information.  During the temporary closure of the lobby, anyone who still needs assistance during this lobby closure can opt to do one of the following:

  1. Leave documents or applications in the drop box located at the front of the building.
  2. Fax documents or applications to 419-353-6091.
  3. Submit documents or applications via email to: Wood-County-Public-Assistance@jfs.ohio.gov
  4. Create an online account at BENEFITS.OHIO.GOV so that you can submit applications, report changes and obtain information regarding your public assistance benefits, including child care.
  5. Call the call center at 1-844-640-6446 to report changes, complete interviews and ask basic questions regarding SNAP, TANF or Medicaid benefits.
  6. Call the office at 419-352-7566 for help with nursing home or waiver assistance.
  7. To make a child abuse report, call the hotline at 419-354-9669.
  8. Looking for employment, resume assistance, or other employment related services?  Check out OhioMeansJobs.com for all resources.
  9. Unemployment questions or needing to apply?  Unemployment.ohio.gov has the application and a live chat feature to help you through the process.
  10. Help with rent, utilities, car repair or food referrals?  Call 419-352-7566 ext. 849

Child Support Enforcement Agency staff will still be processing cases and information.  During the temporary closure of the lobby, anyone who still needs to submit documents or make a payment, can opt to:

  1. Leave documents for applications and payments in the CSEA drop box located at the front of the building.
  2. Fax documents and applications 419-354-9371.
  3. Submit documents or applications via e-mail to: childsupport@co.wood.oh.us  
  4. Create an online account at childsupport.ohio.gov so that you can submit applications, report changes, and obtain information regarding your child support case.
  5. For questions regarding cases, call the office to speak with your case manager at 419-354-9270.